Terms and Conditions
Booking & Payment:
All orders will be paid via invoice for your security. All invoices will include the following: Date of event, address, name of payee, itinerary, number of guests, terms and total billed.
• A 50% non-refundable deposit is required to secure your date.
• The remaining balance is due 7 days before the event.
• Bookings are not confirmed until the deposit is received.
Final Headcount & Menu:
• Final guest count and menu selections must be confirmed 7 days before the event.
• Any changes after this deadline may result in additional fees.
Cancellations:
• Deposits are non-refundable.
• If you need to cancel, you may reschedule once within 60 days of the original event date (subject to availability).
• No-shows or cancellations made within 72 hours of the event are subject to full payment.
Travel & Accommodations:
• Events outside of Phoenix, AZ will incur a travel fee.
• Travel fees cover Airbnb accommodations + rental car and are included in your final quote.
• Client is responsible for ensuring the venue or Airbnb allows private chef services.
Drop-Off Catering:
• Drop-off catering requires a 20-person minimum and must be paid in full before delivery.
• Delivery fees apply outside a 50-mile radius from Phoenix.
• Client is responsible for setup unless a styling add-on is included.
Private Dinners for Two:
• Luxe dinner experiences for two start at $700 (Phoenix only).
• Add-ons like romantic setups, balloons, and custom desserts are available for an additional fee.
Additional Fees:
• Last-minute bookings (less than 7 days out) are subject to a $100 rush fee.
• Additional staff, custom decor, desserts, or rentals may be added to your final quote.
• Late payments may result in cancellation or forfeiture of service.
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Refunds
There are absolutely No Refunds. At the Managers approval Deposits can be transferred w/ in one Calendar Yr of Booking.
-During booking a minimum of 50% deposits required to secure catering date.
-If any catering service is scheduled less than 3 weeks prior to the event date it must be paid in full unless other arrangements are made during booking.
-Upon Payment each customer receives a detailed invoice/contract. First & Last name, address, phone number & Email must be given during consultation for insurance purposes
-All Drop-Off caterings have a 1hr window. We will arrive w/ in 30 mins of catering or no more than 30 min later
-We are not responsible for any orders that are picked up from our locations and accidents occur afterwards
-We are not required to provide extra condiments, services, dishes or untensils that are not listed on your invoice. Set-up is at the driver/courier discretion but not required If arranged during booking.
-We hold the right to refuse service to any patron, club, organization & etc. for conflict of interest as such as but not limited to, foul language, conflicts with payments, religious rights, promoting/engaging in violence criminal activities, any concerns of personal safety or a violation of our rights.
